So, How Many Hats Do You Wear?

My photo
Pensacola, Florida, United States
Husband. *Dog Dad.* Instructional Systems Specialist. Runner. (Swim-challenged) Triathlete (on hiatus). USATF LDR Surveyor. USAT (Elite Rules) CRO/2, NTO/1. RRCA Rep., FL (North). Observer Of The Human Condition.
Showing posts with label volunteer. Show all posts
Showing posts with label volunteer. Show all posts

Monday, December 5, 2011

Resolution? No. More Like Goals.

Back in the days of the old Emerald Coast Racing Team, our group would get together on Thanksgiving morning for a six-to-eight mile easy run. It was a nice way to kick off the season of feasting and sharpen up a little for the last 5K race of the year. Some time in the middle of the run we would chat about goals for the coming year; what marathon or half-marathon we wanted to run, what 5K goal time we wanted to beat in the spring...stuff like that. And even now, years after that group's dissolution, I still like to think about the accomplishments of this year and the challenges of the next, especially in the realm of running.

Not surprisingly, the topic of New Years' resolutions came to the surface while "chatting" with a few friends on a common social media site. Most of the resolutions seemed run-of-the-mill and typical for citizen athletes, with some ambition here and there. And that's a good thing.

I wrote a post about a year ago, titled "Resolved Not To Resolve," in which I swore never to engage in the overambitious, somewhat nebulous and somewhat self-defeating gesture of proclaiming a New Years' resolution. Suzanne, my wife, would probably say she's perfect as she is and wouldn't change a thing about me. The fact love is blind is good. Very good. I often hope, as a coach, friend, writer, co-worker, teacher, and supporter of all things endurance-based, to live a life that makes my fellow man see me the same way my dog sees me.

However, I'm still not going to make a resolution for the coming year, because that would suggest the fact I've failed at one or more things, slacked-off in a particular area, and decided to redouble my efforts to return to a former state of grace. Instead, I'm going to consider them as publicly-declared goals for the coming year. I hope each of you can find inspiration in one or more of the following categories:

1. Find an event, a race distance, or a venue beyond the familiar. Some places are notable for the (over-)abundance of a single event distance, or the same course every month. A friend is directing an event which consists of seven marathons in seven days between Christmas and New Years; she told me all of her participants are coming from outside the immediate area. The 5,000-meters (more or less) is king here.

When Suzanne plans a business trip, she now checks race calendars and hash kennel web sites with the same level of scrutiny as she does hotel accommodations and airline fares. If she can fit in a race, it's all that much more worthwhile. If I can't go she tries to bring me back a race shirt. If there's a really good race she asks me to consider taking time off. This year, for me, the trip race is a half-marathon in Ottawa, Ontario, Canada's capital city.

2. Give back to the community. Running is fun. Running clubs are fun. Running club politics, not so much. But that doesn't mean you can't help fold t-shirts at a packet pick-up for a race, or hand out water at an aid station. There are jobs so far back in the shadows that you may never hear someone complain, but without it the race director ends up with a half-dozen additional gray hairs.

This autumn I've taught a friend to measure courses; he gets a progressive percentage of the proceeds. If the race is for a non-profit we donate a portion of the cost back to the beneficiary (Thank you, Suzanne, for suggesting this!). Our second serious measurement job together was for a non-profit, which led to a race sponsorship, and our company's logo on the event shirt.

The national governing bodies for road racing (USATF) and triathlon (USAT) are always in need of volunteer officials to support their efforts. Nobody who gets into this makes a lot of money, much less a living, but it's - again - one of those jobs which someone has to do to give everyone else the chance to run.

3. Take care of unfinished business. A triathlon in Panama City Beach sent this writer to the emergency department for five hours a couple of years ago. The experience was enough to get into my head (not to mention my wallet) and stay there until the same time I was about 400 yards into a certain lake some five months later.

We all have one race or more that's kicked us in the chops. This year could be the year for payback. What do you have to do to make it happen? What kind of focus is it going to take? Might it involve an investment of time or a small amount of money? What's it worth to you?

4. Bring someone into the fold. I've always considered running to be the most democratic of sports. Even the most biomechanically-inefficient of us can participate, given a pair of shoes which does not damage us. The vast majority of elite runners I've met have been gracious and kind; there are jerks in the community, but no different than in "real life."

As human beings we're all social creatures. While there are people who prefer to train alone, there's still a need to be considered part of a community, even if on the periphery. Most running clubs can be selective, if they wish, about their membership, but I prefer to think the deepest circle of hell is reserved for those (social running groups) who willingly exclude others from their rolls...for no good reason.

(Forgive me, that was a "soapbox" moment.)

It might mean taking a walk with someone who doesn't run much. It could be running farther back in the pack at a 5,000-meter race. Or something drastic and out of the ordinary. Let your imagination, er, run wild. If I can accomplish all four of these goal areas I have no doubt there will be at least a few more happy people in the running community. Perhaps even in the community as a whole. What "big, hairy, audacious" goal have you slated for the new year?

Here's to a safe, mileage-filled, healthy and successful 2012!

Monday, April 18, 2011

The Kindness of Strangers

"Success depends upon previous preparation, and without such preparation there is sure to be failure." - Confucius (551-479 BCE)

I made a woman cry this weekend.

I told her something she didn't want to hear.

Before you consider me cold and heartless, let me tell you the front half of the story...

I was standing out in a grassy transition area with thousands of bicycles on racks all around me, watching athletes check in their bicycles for the Ochsner Ironman 70.3 New Orleans.

Many questions were asked of me: Where was the exit from the lake? Where would they enter the bike course? How would they return to transition? How would they start the half-marathon run? Most of the questions were not difficult, and it was my job to answer them, in the hope their race day would be less chaotic.

Two hours before transition was scheduled to close, the young lady showed up to check in her bicycle. Unfortunately, she forgot to place the number tag on the bike frame. "Sorry, we can't check in your bike," is the response she received from our crew.

Later in the weekend, as the sun encouraged a state of giddy delirium, the crew began to think unthinkable thoughts: What if a dishonest triathlete (A rhetorical question; I know of no dishonest triathletes...) were to peel the number off their less-expensive bike and place it on another, more-expensive bike? If volunteer workers weren't following instructions to the letter, or closely paying attention, there was the outside chance of a bike upgrade at the cost of a race entry. There was the method to our madness; we HAD to be certain the number on the athlete's wristband matched the number on the bike; no tag number on the bike meant we couldn't tell if the bike truly belonged in transition.

The crew asked her to see me.

She, an experienced triathlete, spent 20 dollars to bring her bike by taxi. Telling her "no" meant she had at least three 20-dollar cab rides on her evening agenda. (If I were a dishonest race volunteer, I would have asked for a kick-back from the cab company.) Was there any way possible for us to tag her bike frame and let her check the bike? She PROMISED she'd bring the tag in the morning.

Mind you, this was the tenth instance of "missing number" I encountered in six hours. If we had blank tags we might have been able to assist in this situation. But we didn't. I told her she had to go get her tag before I could check her bike.

The issue of pre-race preparation isn't strictly related to multisport athletes. Runners, too, can suffer the consequences of "transient brain flatus," "senior moments," or...more crudely put, "CRS." It's just that triathletes have so much more to "un-prepare" for than runners.

Or do they? Large road races like the Classic don't have expos ONLY because out-of-towners like my wife and I want to drink beer while picking up our race swag.

Race expos also exist because we leave our homes 15 minutes later than we originally planned, rushing to get to the race. We don't pack the night before. We don't use checklists. We don't prepare "the bag" with the extra socks, shorts, shirt, pins, number belt, hat, sunglasses, and so forth...much to our peril on race day. All I have to do is remember 2007's Classic, the wind and the cold in Tad Gormley Stadium, and the 20-dollar windbreaker...the picture becomes more clear.

Add to the sartorial preparation the physical, mental and emotional preparations (like previewing course maps, knowing terrain, training accordingly) which can mean the difference between success and failure, and Lord Baden-Powell's advice to the Boy Scouts rings more clearly. Be Prepared. Read the information on the race web site, the paperwork in the race packet, and the participant feedback from previous years, if it's available.

The individual racer can choose to slow down a little bit and prepare for race day (checklists, laying out items on the bed, dressing a stuffed animal, and so forth) so they don't have to pay a 300% "unprepared tax" and raise their blood pressure.

...So how does the story end?

Well, the young lady returned to transition with an hour to spare and her bike was checked in. She was in a much better mood, especially after I offered to give her a ride back to her hotel and we shared some of our "supplies" with her.

The next day, she ran through transition on her way onto the run course, yelling, smiling, and slapping me a high five.

What was that Tennessee Williams had Blanche Dubois say at the end of 'A Streetcar Named Desire?' "I have always depended on the kindness of strangers..."

Don't be forced to depend on the kindness. Be Prepared.

Monday, January 17, 2011

Hard Work - Street Sweepers, Mad Hatters & Duck Calls

“If a man is called to be a street sweeper, he should sweep streets even as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry. He should sweep streets so well that all the hosts of heaven and earth will pause to say, here lived a great street sweeper who did his job well.” - Martin Luther King, Jr. (1929-1968)

When Suzanne & I visit New Orleans for race events, we try to get up very early at least one morning during the trip. One of the reasons we get up before the crack of dawn is to run & socialize with our 5:20 Club friends, up along the Lakeshore. The other reason we get up early is to put on our walking or running shoes & stroll the length of the French Quarter, usually along Bourbon Street.

It's a completely different world at seven in the morning on a Saturday or Sunday. The visual effect & soundscape as we stroll from Canal to Esplanade & back is, for lack of a more eloquent term, night & day when compared to the night before. What New Orleans Times-Picayune writer Chris Rose described in his work, "One Dead In Attic," as 'oyster-stink,' is mellowed somewhat by the scent of detergent laid down by various & sundry restaurateurs, shopkeepers & a few really hard working persons in the employ of Sidney Torres.

You can almost hear yourself think clearly, it's that calm.

"I've been lazy most all my life, writing songs and sleeping late; any manual labor I've done purely by mistake. If street sweepers can smile then I've no right to be upset..." - "It's My Job" (McAnally/Corbi)

Unlike Mac McAnally Jr., (Jimmy Buffett's songwriting partner-in-crime), I have no need to sit on the curb feeling sorry for myself at seven in the morning. I have a need for a hot cup of coffee. Self-pity is not on the agenda. But the calm after the storm of the night before makes me marvel at the folks who get up early every morning, not because they need to get their workout in before the morning commute to the cubicle farm, where most people's dreams go to die. They do it because, as McAnally wrote & Buffett sang, it "makes the day" for them.

And on a day like today, when federal workers (like me - please, no 'contradiction-in-terms' jokes) are off because of the hard work & sacrifice of unsung civil rights workers like Dr. King, I couldn't help but feel just a little bit guilty.

As an athlete, a coach & a race director, I definitely know the merit of hard, unseen toil, especially in areas where the spotlight rarely ever shines. In most cases, while the race participants, volunteers & family members are putting their efforts into making another keg of beer float I'm ten miles down the beach, throwing folding tables & ice chests in my little black Scion xB, or hanging out in a small boat & learning how to make my first jellyfish stings hurt less while pulling up buoys.

But athletes expect a sort of Disney World-like quality from race directors; everything they need is there when they need it, always to their satisfaction. I've had long discussions with seasoned race volunteers, & we nearly all agree the vast majority of race participants would freak out at the level of work which goes into even the smallest of races. A participant at a race director seminar last year launched into a litany of things he felt race directors should have available for race participants. I sat with my friend George over a beer that afternoon, wondering if the race director in question could or would be able to pull off what he wanted to see at other races in his own. It's too soon to tell; I haven't seen a flyer for any of his events.

As an athlete, I love highly-motivated aid station workers, course marshals & finish line staffers. Certain run courses can leave you traveling in and out of those (to borrow from Douglas Adams) 'dark-tea-time-of-the-soul' moments; a cheerful aid station captained by a racer & manned by her high-school students has the ability to provide enough adrenaline surpassing the benefit of the two half-filled cups of cool water you might otherwise take there.

The flip side of the coin followed not long after mile 12 of this last weekend's beach half-marathon...I knew it was not going to be the best of days on the warm-up. By mile 12, I was in a world of discomfort, due to an achilles' tendon which doesn't like heavily-crowned road surfaces. After ten miles, you remember why running injured can be a painful, sometimes depressing affair. I approached the third-to-last turn on the course, just a block before turning back onto the main drag. The course worker at that corner was a teenage girl, huddled up in a folding beach chair. She appeared to barely have the strength to call out encouragement as I painfully ambled by. It reminded me of mile two of last years' Jackson Day race - those girls received a mulligan because it was 20 degrees - this young maiden had about 30 degrees to the good side of those conditions. It took a great deal of restraint to not turn back to her & say, 'could you spare the sliver of energy it would take to give just a little more encouragement?'

It was then that I heard the duck call. A couple dressed as the Mad Hatter & Donald Duck (I think they did the previous weekend's Disney events) were cheering & guiding runners back toward the finish...I remembered the duck call on the trip out & could not help but laugh to myself at the sheer (apparent) silliness of the whole thing. But, with aching heel & achilles, running low on motivation & glycogen, it was the last real good kick in the back-side I was going to need before the finish line.

Suzanne finished about 45 minutes later, & marveled at the couple's fortitude as well. In fact, she took the time to introduce herself afterward & might have rounded up either another two volunteers for somewhere on the Rock n' Roll/Mardi Gras course, or two more participants to join the party.

It doesn't take much to thank a volunteer; it could take the form of a smile & a nod as you pass by, it could take the form of a handshake & a compliment to a race director, or an e-mail to the club which puts the event on...even if there's something which can be improved, they usually like to know their efforts are appreciated.

It's what makes the day for them.

Sunday, October 25, 2009

Following Your Bliss

It's definitely "beer o'clock" here in the P'handle. Been up since four a.m. & in a state (fairly much) of "on-the-go" since five-ish. Not much difference between the wake-up time for participants of a triathlon & the workers & volunteers who make it possible.

There's always (so it seems) some sort of crisis, some kind of "oops, we gotta get this issue worked through" moment...and we had a little bit of it this morning, but it was all right...once we got the solution. While it's tiring, maddening, frustrating, and sometimes even boring, it's also rewarding. I think every race participant should work with a race promoter at least once a year, & I'm not talking about one of those 'two-hour, packet pick-up' cushy, beer-in-one-hand, marker-in-the-other jobs. Ride the back of a rental truck setting up & picking up cones. Hand out water at an aid station of a marathon, or a 70.3. Tear down & put away speakers, tables, & various/sundry supplies.

It makes the thank you of the back-of-the-packer that much more sweet...if you hear it. It definitely warms the heart of the race director, just in case you hadn't figured.
FOLLOW-UP, Monday, Oct 26:
The need - or my need to rant - about volunteerism is as much aimed at myself as the next person. More often than not, people are in the throes of training for a long-distance triathlon are predisposed toward selfishness & self-centeredness. I used to have a t-shirt that summed it up precisely: 'as a matter of fact, the world does revolve around me.' It might still be tucked away in one of my dresser drawers.
I guess last week was either National Volunteer Week, Make A Difference Day, or one of those marketing ploys to get people off their behinds to do something they probably should be doing anyway...helping their fellow man. You'd have thought I'd have caught the message through the weeks' comics. It took until some time around Thursday for me to figure it.
To follow on to the 'marathoning' post from a few days back, someone posted a comment about how much different the triathlon community is from the running community. In many ways I cannot help but agree. Many tri-geeks are personable and approachable...a couple are grade-A type-A...ain't going there right now... But, some are tightly focused on their own training, & can't/won't take time to teach newer tri-geeks some of the tips & tricks which make racing less painful and more fun. In the back of my mind, I think it would solve some of the 'on your left, on your left, oh, $#!+...' moments you hear about, especially on the bike course.
(I can't help but feel grateful to a number of local tri-geeks who I've managed to corner at local shops...they've provided great advice/counsel and helped me get past the intimidation factor of the long-distance event up to this time. Thanks again, dudes & dude-ettes...you know who you are!)

Sunday, November 2, 2008

Blip On The Horizon

Been home for eight hours from Panama City, a trip originally planned to take an extra day. Quality time with my wife (in spite of the previous week in Dubai) comes few & far between.
We talked about going to Ironman Florida as spectators. As most participants will tell you (once the DOMS fades) it's nothing like the telecasts on Versus or NBC...in many ways it's better, in my humble opinion. I'll have a couple of (phone camera) photos posted in the next day or so, fleeting glimpses of things I saw during the first six hours of the day. I did not take any shots of the run or the finishers because of my (poor) vantage point in the finishing chute, however.
I volunteered to work a three-hour shift at the finish line, handing out bottles of water to finishers, but was placed a little further down the finish chute, to help hand out finisher shirts and hats. Let me tell you, the range of emotions displayed by nearly all of the finishers (not just first-timers) ran the gamut of shock & numbness to emotional overflow. Who would have thought a man would weep like a seven-year-old child at finishing under ten hours?
No, I truly enjoyed seeing & experiencing...& being a part of the experience...over two thousand brave souls test themselves against the Gulf of Mexico, the roads of Bay County, & the streets of Panama City Beach. Of course, there wasn't the heat, hills & winds of Kona, but for many, this was as good as it got.
And, as my wife knew, I was stoked to be there, & be a small part of the equation. I knew I had to become, somehow (as Faris Al-Sultan said), part of the family. Which, outside of the $500 entry fee, meant a year (technically a year & six days) of commitment to a goal.
Well, the decision was 90-percent made before I left the house on Friday afternoon, but I made certain Suzanne completely bought in to the ideal & the plan. I did have a 30-second moment of what am I thinking? the minute before I provided my information...& a 30-second moment the minute after.
My friend Steven stepped out of the tent about three minutes after I had my confirmation sheet. 'I guess there's no turning back now, is there?' I asked.
So, like watching a tropical storm on the radar screen you know is going to put you into the hurt locker soon enough...and soon enough for Steven, myself, & another 2,000 of us...is coming on November 7, 2009.
Bring it on. Well, maybe that's not such a wise statement, given the track record of it's previous speaker. :)

Monday, May 26, 2008

Give Back

Fresh back from the third of three trips this month; one good reason why I stayed home last weekend rather than going to a local trail run. It was a wonderful time for my wife and me; her first opportunity to meet my (closest) family, my first opportunity to see family in about four years. The last time we all got together like this, my nephew was graduating from high school. This time he was graduating from the Naval Academy.
There was no lack of social activities during Commissioning Week; a pace which, while dizzying for graduates and families, provided many opportunities to say thank you. Dan (now Ensign Dan!), his mother, and his sponsor family managed to organize a couple of barbecues and dinners (and yes, there was no want for beer!) to thank each of the far-flung constituents for sending themselves to Naptown for a few days at a time each year, and sending their youngsters to Canoe U. for four years.
Small price to pay, I guess, for a taxpayer-paid technical education.

So, what does this mean to the individual athlete, especially the one who might care to read this?

How many times have you been at a running event, or participated in an open-water swim, or a triathlon, and complained about the lack of volunteer support at the event, such as 'not enough persons to tell you where to turn on the course,' 'under-manned or - worse - unmanned aid stations,' and the like?
Have you ever thanked the nameless volunteer who handed you those iced sponges on that 80-plus-degree day? Have you wondered why posting the results took 30 minutes longer than the race director originally intended, or why the award ceremony was delayed?
It's so simple to look at an event and figure out the shortcomings, complain, and tell your friends how fouled up the organization is...it's more challenging to offer your help to a race, especially when there's no chance you will be recognized...more likely you'll receive somewhere along the lines of one to three sharp kicks in the backside from the participants for your perceived incompetence.

Even running and triathlon clubs (and probably lots of other civic organizations, for that matter) suffer, at a larger level, from this challenge. They ask their members to give back a small bit of themselves to the community, but fall prey to a number of organizational pitfalls:
Data and Feedback - Most clubs call for volunteers through newsletter appeal, but few utilize an active approach to draw them in, track the amount of time they labor, or (worst of all) recognize their efforts on a regular basis. It doesn't have to be a gold watch; a public thank you can be worth its weight in gold. I think it was Mark Twain who said something to the extent of, 'I can survive for two weeks on a compliment.'
The RRCA has a volunteer thank you program that ranges from a certificate of recognition for 2,000 hours of service, to national awards for president, editor, club writer, and members whose work focuses on womens' running, youth running, road race of the year...and the list goes on.
Processes - I served on a club board with the goal to ensure local race courses were all USATF-certified. Once on the board, I found myself tangled in what seemed to not have much to do with running; the board was approaching the same issues every month without resolution. And any kind of suggestion to change something needed almost a complete consensus of the board members in order to withstand the withering flame of disagreement from club officers. (NOTE - PERCEPTIONS, WHILE NOT NECESSARILY REALITIES, WERE REAL ENOUGH FOR THIS WRITER) Board members were also expected to volunteer at every local club race. There were precious few volunteer jobs to be accomplished immediately before or after a race for athletes who wanted to run and were willing to volunteer.
Sometimes there needs to be a freedom for willing volunteer workers to spread their wings and make a few mistakes...there are areas where long-standing, experienced members can mentor and teach some tricks of the trade or provide lessons learned. But, in order to develop future leaders, sometimes you have to let them lead.
Incentives - It's possible to burn-out volunteer crew by calling on them to work every race in the same job, providing the same reward of many kicks in the behind...as well as the race t-shirt, bagels and beer after the race and nothing else. Club program can unintentionally operate at odds with each other: If a club has a grand prix series consisting of all its races and does not take volunteer activity into account or requires all of its races to be scored, athletes are more likely to value the incentive of a grand prix award higher than that of the race shirt, bagels, beer, etc. And, going back to the data and feedback, if the club is not honoring or recognizing volunteer workers, then there's little incentive to sweat out on the roadside.
Everyone wants a pat on the back. Some race directors and clubs are better than others in this area. But it might help to keep in mind whether you're crippling your club's education and leadership development focus by not providing some kind of incentive.

The first three are things that fall squarely on the shoulders of a club. The next three are focused more on the individual member:
Motives - This is the classic 'what's in it for me' area. There are persons who want the roar of the crowd, the desire to tell people what to do, or the love of the game. Just as every individual is unique, so are their motivation. A club volunteer coordinator might be able to tap their friends or acquaintances on a weekly basis for about a year, maybe two, but after that it's possible the potential volunteer will run the other way when they see their friend, the volunteer coordinator coming. The volunteer coordinator has their motives, too...the one who taps their closest friends without thinking about the new guy/gal who just moved into town might want to keep the party to themselves.
A smart club will find a way to check the pulse of their club; who has latent or unused talents, who knows someone who knows someone, who has the neat idea or a passion for something that hasn't been tried in years because nobody wanted to take it on, also.
Skills - There are folks who won't volunteer to serve on the board of a club or work a race because they don't feel they have the talents necessary to do anything other than grunt work...and they don't want to be put to work all of the time as labor of opportunity. These are the folks...once you hear them say 'you know, I'd love to help out with (fill in the blank), but I don't know how to do it...' Hook them up with one of the elder statesmen of the club, start a mentoring program. Many hands do make light work.
Education - In case you didn't know about any of this...now you do.

I'm not saying we as athletes need to all quit running races, but it is our responsibility to give something back to the sport. Because eventually we are going to have to stop...I hope it's not for a very long time...and I want to know there's still going to be a place for younger persons to play.